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Customer Feedback on Workshare SR2 Beta

I wanted to thank all of our customers who participated in the SR2 beta program and let everyone know that the winners of the beta contest have been notified. It’s always exciting to be able to receive customer input and reward them for their participation and feedback.

I thought I would share a few of the comments the Workshare team received from beta users of Workshare Professional 5.2 SR2:

“My comments about the experience are all positive you will be pleased to hear!  When I did run into difficulties, the team were very quick to respond and had a good understanding of the product and solutions to get me resolved and working again very quickly, which in a busy environment is crucial. I worked closely with the team originally as I had some installation problems, which were mainly due to our environment, but again, all resolved in a timely and professional manner. Many thanks.”
Annette Brown, Milbank

“The Beta is very well organized, with complete documentation, scripts and expectations laid out.  While I always deviate from any scripted testing (too much experience with users) it's extremely helpful to know what paces the program should be put through.  The ability to mark embedded Excel files is a huge enhancement.  Document compare is a critical program for us.  Secondly, I continue to be impressed with your support group.  An initial problem with installation was quickly resolved by a most helpful tech person.  Questions and issues have been addressed promptly.  This has been our experience with Workshare in general, and it continues through the Beta testing.”
Marie Pisarek, Chapman and Cutler LLP

“I'm very excited about the new features which are available in the next release of Workshare 5.2.  In addition to Workshare's "Fast" comparison option and its ability to correctly identify the "best method" for comparing files, I think will be most beneficial new features to the legal community are:

  • Redaction - The tool is fast and efficient!
  • PDF comparisons - Not just comparing to each other, but being able to compare a PDF to a Word document... wow!
  • Multi-version comparisons - Quickly and easily loading files from multiple editors to view their changes will certainly streamline workflows

I look forward to seeing the final release and am certain our people will embrace it.”
Karen MacKenzie, Greenberg Traurig, P.A.

Thank you again for all the input and dedication to helping make the SR2 release successful.

About David Brennan

As part of the Workshare team I help communicate the latest and greatest announcements through the Workshare Community.
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