Workshare's Mission, Vision and Values

Empowerment unleashes creativity and innovation, which drive our business forward. We empower our employees to make good decisions for the business and hold them accountable for those decisions. Employees should feel comfortable making effective decisions, and feel confident with the level of accountability required for their roles. Empowerment with accountability enables talented people to take the initiative and learn from their mistakes.

Empowerment and accountability at Workshare includes:

• Taking personal responsibility and being accountable for our actions.
• Accepting ownership of both success and failures.
• Adhering to the company's ideals and values.
• Taking appropriate action when required and communicating progress.
• Making decisions based on experience and good judgment.
• Clarifying what is expected of each employee so they understand the level of decision making required.
• Supporting the business decisions made by employees and helping them improve when they experience failure.
• Developing and encouraging people to take greater responsibility.

Acting with honesty and integrity means doing the right thing, the right way, in our everyday actions, and being open and accountable when we make mistakes. In order to provide exceptional service to our customers we stand by our beliefs and follow through on our commitments. Honesty allows us to build trust, respect and credibility with coworkers, business partners and customers. Integrity allows us to face issues as they arise and learn from what happened. By staying true to our moral principles, we create a company culture that treats everyone fairly and ethnically, and demonstrates a sense of corporate responsibility and commitment.

Integrity and honesty at Workshare means:

• Telling the truth and being sincere.
• Treating each other with respect and avoiding negative behaviors.
• Communicating openly with coworkers, business partners and customers.
• Sharing information with coworkers, business partners and customers.
• Following through on what we say we are going to do.
• Taking responsibility for actions and decisions.
• Owning up to mistakes and dealing with them.
• Not taking credit for things we didn't suggest, perform or do.

Innovation and quality means fostering creative ideas and successfully transforming them into innovative products and services that fulfill the evolving needs of our business partners and customers. Adding new and unique value is key; therefore we reward creative thinking and risk taking when addressing customer needs. By doing things in innovative ways we can drive continual improvements and fulfill our commitment to quality. We work every day to provide software and service that are invaluable, reliable, maintainable and extensible. Making this effort is everyone's responsibility.

Innovation and quality at Workshare includes:

• Reaching out to our customers to gain their feedback and input.
• Looking for ways to do things differently to make improvements
• Taking risks and accepting accountability when they don't pay off.
• Being open-minded and collaborative by seeking input at all levels.
• Recognizing and rewarding employee contributions.
• Following through on ideas to their successful completion.
• Valuing the personal development and growth of employees.
• Investing in employee training and knowledge sharing

We believe a workforce that embraces diversity provides a larger resource of ideas and experiences, and by extension a wider collection of skills. These in turn enable a greater variety of solutions on a more global basis. To foster diversity, we accept and treat each other with courtesy, respect and fairness; we do not tolerate discrimination or harassment. We recognize and embrace the richness contributed by our diversity.

Embracing diversity at Workshare means:

• Treating each other with respect and dignity.
• Involving and including each other in discussions, ideas, projects and initiatives.
• Understanding and appreciating differences in style.
• Attending diversity training and practicing the policies that have been implemented.
• Creating an environment open to the diverse ideas and opinions of people from different backgrounds.
• Fostering an attitude of openness with our business partners and customers.

We communicate openly and with positive intent, trusting each other, our business partners and our customer in what and how we communicate. Because new ideas are the game changers, we encourage employees to give candid feedback and offer creative suggestions - even if they are outside of the norm. Team members accept the different viewpoints and feel empowered to agree or disagree. We are fair and objective when offering opposing opinions, and when an issue is raised we often suggest a course of action to resolve it.

Communication is regular, frank and timely. We embrace bidirectional communication and encourage feedback on news as it is distributed. We do not shy away from difficult news; instead we learn from the tough lessons and work to improve our processes going forward . Throughout our company, open communication is framed with an intent of continual improvement.

Trust and open communication at Workshare means:

• Enabling any employee at any level to articulate ideas on making the company better or more efficient.
• Providing opportunities for cross -functional contributions to problem solving.
• Hearing all constructive ideas without retribution.
• Discouraging deception in the workplace.
• Notifying our customers and partners of announcements, both positive and negative.
• Removing barriers between departments so we can share ideas and concerns.
  

A team is greater than the sum of its parts. Our team strives to work well together so we can be effective and generate trust with our customers, our partners and each other. Cooperation, consistency, and communication are the foundation of our team, and our team goal is to produce a work product each member can be proud of.

Teamwork at Workshare means:

• Stepping in and helping other team members when needed.
• Supporting and mentoring others in the company.
• Sharing information and resources with team members.
• Resolving conflicts directly with the people involved.
• Cooperating with team leadership.
• Having fun with your workmates while contributing to the Workshare team.